Terms of Service

Welcome to HLF Pure Balance. These Terms of Service ("Terms") govern your access to and use of this website and any services offered through it. Throughout this website, the terms "HLF Pure Balance", "we", "our", and "us" refer to the website operator.

By visiting our website, browsing its content, or making a purchase, you agree to be bound by these Terms, together with any policies, notices, and guidelines referenced herein. If you do not agree with any part of these Terms, you should discontinue use of the website and its services.

We reserve the right to revise these Terms at any time. Updated versions will be published on this page, and your continued use of the website will constitute acceptance of any modifications.

This online store operates using the Shopify platform, provided by Shopify Inc., which enables us to offer products and services online.

1. Eligibility & Acceptable Use

By using this website, you confirm that you have reached the legal age of majority in your country of residence or have obtained the necessary consent from a parent or guardian.

You agree not to use our products, services, or website for any unlawful purpose or in any way that violates applicable laws or regulations. Any breach of these Terms may result in immediate suspension or termination of access.

2. General Website Conditions

We reserve the right to refuse service, restrict access, or cancel transactions at our sole discretion.

Information transmitted through the website, excluding payment information, may be transferred across various networks. All payment details are securely encrypted during transmission.

No part of this website, its content, or its services may be copied, reproduced, distributed, or exploited without our prior written permission.

3. Website Content & Information Accuracy

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, we cannot guarantee that all content will always be complete, current, or error-free.

The information provided on this website is intended for general informational purposes and should not be relied upon as the sole basis for making decisions.

4. Changes to Products, Services & Pricing

We reserve the right to modify, suspend, discontinue, or update any product, service, content, or pricing without prior notice.

We shall not be liable for any changes, interruptions, or discontinuations of products or services.

5. Product Availability

Certain products may be available exclusively through our website and may be offered in limited quantities.

We reserve the right to limit purchases based on customer account, geographic location, or any other factor deemed necessary.

Product images are provided for illustrative purposes only. Actual product appearance, packaging, or colours may vary slightly from what is displayed on your screen.

6. Orders & Account Information

We reserve the right to refuse, restrict, or cancel orders at our discretion.

You agree to provide accurate and complete billing, shipping, and account information and to promptly update any details that may change.

For information regarding returns and refunds, please refer to our Refund Policy.

7. Third-Party Tools

From time to time, we may provide access to tools, software, or services operated by third parties.

These tools are provided on an "as available" basis without warranties or guarantees, and your use of them is entirely at your own risk.

8. External Websites

Our website may contain links to third-party websites or resources.

We are not responsible for the content, practices, policies, or transactions associated with external websites. Users should review the terms and privacy policies of any third-party site they visit.

9. Feedback & User Submissions

Any comments, reviews, suggestions, ideas, or other content submitted to us may be used, reproduced, or published without restriction.

We are not obligated to maintain confidentiality, provide compensation, or respond to submissions.

You are solely responsible for the content you provide and must ensure it does not infringe upon the rights of others.

10. Privacy

The collection and use of personal information are governed by our Privacy Policy.

11. Corrections & Updates

Occasionally, information on the website may contain errors, inaccuracies, or omissions.

We reserve the right to correct, update, or remove information and to amend or cancel orders where necessary, without prior notice.

12. Prohibited Activities

You may not use this website to:

• Violate any applicable laws or regulations;

• Infringe intellectual property rights;

• Submit misleading or fraudulent information;

• Upload viruses, malware, or harmful code;

• Interfere with website security or functionality;

• Engage in any activity that could harm the website, its users, or its reputation.

Violation of these rules may result in immediate termination of access.

13. Disclaimer of Warranties & Limitation of Liability

The website, products, and services are provided on an "as available" and "as is" basis.

While we strive to maintain uninterrupted service, we do not guarantee that the website will always be available, secure, or free from errors.

To the fullest extent permitted by law, HLF Pure Balance and its representatives shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, products, or services.

14. Indemnification

You agree to indemnify, defend, and hold harmless HLF Pure Balance, its owners, affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of the website.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

16. Termination

These Terms remain effective until terminated by either party.

You may cease using the website at any time. We reserve the right to suspend or terminate access immediately if we believe you have violated these Terms.

17. Entire Agreement

These Terms, together with any policies and notices published on this website, constitute the complete agreement between you and HLF Pure Balance regarding the use of our services.

18. Applicable Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

19. Updates to These Terms

We may revise these Terms periodically. Any changes will be published on this page and will become effective immediately upon posting.

Your continued use of the website following any update constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us using the details provided on our website.